Prestige Booth Co. Terms & Conditions

These Terms & Conditions apply to all bookings with Prestige Booth Co.

By completing a booking form and paying the $200 booking deposit, you acknowledge that you have read and agree to these Terms & Conditions.

1. Booking Confirmation

Your booking is confirmed once:

Your completed booking form has been received; and
Your non-refundable $200 booking deposit has been paid.

Submitting an enquiry or booking form does not reserve your event date.

2. Payments

The remaining balance is due no later than 7 days before your event, unless otherwise agreed in writing.

If payment is not received by the due date, Prestige Booth Co. reserves the right to cancel the booking and retain any payments already received.

3. Setup & Venue Requirements

The client is responsible for ensuring a suitable setup area is available.

The booth requires:

Approximately 3m x 3m of space
A minimum ceiling height of 2.2m
A clean, flat and dry surface
Access to one standard 10-amp power outlet

Please let us know before your event if the venue has stairs, restricted access, loading requirements, access fees or anything else that may affect setup. If setup is delayed due to venue access or conditions outside our control, operating time may be reduced.

4. Outdoor Events

Outdoor events are welcome provided the booth is located in a safe, fully covered area protected from rain, wind, direct sunlight and excessive heat.

Prestige Booth Co. may pause, relocate or stop operating if conditions become unsafe for our equipment, staff or guests.

5. Equipment & Guest Safety

To help keep everyone safe, we ask that:

Food, drinks, smoking and vaping remain away from the booth
Equipment is not moved or tampered with
Props remain within the booth area
Children are supervised while using the booth

If unsafe behaviour occurs, Prestige Booth Co. may pause or end the service.

6. Damage

The client is responsible for any loss, theft or damage to equipment, props or styling items caused by themselves or their guests.

Repair or replacement costs may be charged where required.

7. Cancellations & Changes

The $200 booking deposit is non-refundable.

If you need to cancel or reschedule your event, please let us know as soon as possible.

Date changes are subject to availability.

Cancellations made within 20 days of the event may result in all payments being non-refundable, as your date has been reserved exclusively for you.

Changes to your venue, event duration or booking details may result in revised pricing.

8. Refunds

Refunds are not available for cancellations, change of mind, reduced guest numbers, venue changes, poor weather or circumstances outside the reasonable control of Prestige Booth Co.

If Prestige Booth Co. is unable to provide the agreed service due to circumstances within our control, a full or partial refund may be offered where appropriate.